![]() We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Another option for international shipments is FedEx. We also have another option DHL Global which is normally taking around a month to deliver the parcel. Once you placed an order on our website, we will provide you with the tracking number of the parcel which you can track Here. It may take 8 to 10 days to deliver for international shipments. If you’ve done all of this and you still have not received your refund yet, please contact us at of the time we use DHL Express for our worldwide shipments. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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